Frequently Asked Questions
When does the theatre open?
Our lobby and box office opens 30 minutes before showtime. You are welcome to show up earlier than that, but our doors will not be open until 30 minutes before showtime.
Do you have assigned seating?
No, our theatre is general admission. To ensure your party is able to be seated together, please try to arrive at the theatre 30 minutes before showtime.
I have an accessibility issue. How can you accommodate?
We would be more than happy to work with you to see or attend one of our shows. Please contact info@acrosstown.org to provide more information regarding your accessibility needs for the event/show.
Iām running late! Can I still see the show?
The Acrosstown does not guarantee late seating. If you do not arrive at the theatre by showtime, your tickets may be forfeited.
Do you offer any group discounts?
Yes, only for groups of 8 or more for a single event. Contact info@acrosstown.org for a board member to assist at this time.
Do you offer any ticket returns or exchanges?
We do not refund tickets for any event. If you would like to exchange your tickets for another show or different date/time, contact info@acrosstown.org for a board member to assist.
I am interested in volunteering at the Acrosstown Repertory Theatre, how do I get started?
We would be happy to have you! Please join us at one of the following options listed here. You can also follow our Facebook page for the most up-to-date opportunities to volunteer.